Description
We provide high-tech products for which, often, Customers need qualified technical support. Through our support service, Customers can getpriority access for:
- Configure purchased products
- Get application development consulting
- Carry out dedicated training courses
- Solve application/functional problems
Our technical support packages can be used for all the above purposes.
After-sales technical support can be carried out through:
- Phone
- Sessions of Desktop remote
The service is available in several modules:
- Lite - 1 hour support package
- Small - 2-hour support package
- Medium - 4-hour support package
The purchased service does not expire and cannot be refunded. Service packages entitle you to priority support and direct telephone call to after-sales technical support service.(see article).
Alternatively, if no care package has been purchased in advance, billing may be done on an end-of-month basis and charged by the minute (€1.30/min).
Gianluca Chiariello (proprietario verificato) –
Commendable customer service, Sergio is ready to solve any issues quickly and professionally by recommending optimal configurations and programming.
Andrea (proprietario verificato) –
Money well spent, solved a programming problem of mine and built a very versatile and modifiable basic program....
Dr. Bertana is an excellent teacher and is very experienced and knowledgeable
Mattia Dal Santo (proprietario verificato) –
Very helpful technical support. Dr Bertana very helpful and competent
Emilio Pantanali (proprietario verificato) –
Very helpful, solved all problems